2016-02-23 - 25202 - Service Request - 2016 - BI Production Reports Fix #PendingDocReview

25202 - 2016 BI Production reports Fix

Problem Summary


Need to investigate & rescheduling the failed BI reports for all regions.

Admin Info


Purpose
Need to investigate & rescheduling the failed BI reports for all regions.
Requested by
Saravanan Lakshmanan
Issue Date
02-23-2016
Resolved by
Dhananjay
Resolved Date
12/31/2016
Document Status
WIP

Detailed Problem Description


BI reports are getting failed for all regions due to various reasons. This ticket shall be used to report the time invested on:
1. Rescheduling the failed reports.
2. Investigating the reason for report failure.
3. Communicating the issues with New Era team.
4. Identifying the root cause and working with New Era Team to fix it.
5. Analyzing the report failure pattern and communicating the trend.

Solution Analysis and Recommendations

SNo
Week Ending
No of Failed reports
Comments
01
08/01/2016
14
Refer attached spreadsheet.
02
15/01/2016
36
Refer attached spreadsheet.
03
22/01/2016
24
Refer attached spreadsheet.
04
29/01/2016
65
Refer attached spreadsheet.
05
05/02/2016
128
Refer attached spreadsheet.
06
12/02/2016
40
Refer attached spreadsheet.
07
19/02/2016
29
Refer attached spreadsheet.
08
26/02/2016
73
Refer attached spreadsheet.
09
04/03/2016
68
Refer attached spreadsheet.
10
11/03/2016
56
Refer attached spreadsheet.
11
18/03/2016
80
Refer attached spreadsheet
12
25/03'2016
30
Refer attached spreadsheet
13
01/04/2016
51
Refer attached spreadsheet
14
07/04/2016
26
Refer attached spreadsheet
15
15/04/2016
35
Refer attached spreadsheet
16
22/04/2016
67
Refer attached spreadsheet
17
29/04/2016
163
Refer attached spreadsheet
18
06/05/2016
64
Refer attached spreadsheet
19
13/05/2016
18
Refer attached spreadsheet
20
20/05/2016
27
Refer attached spreadsheet
21
27/05/2016
49
Refer attached spreadsheet
22
03/06/2016
19
Refer attached spreadsheet
23
10/06/2016
09
Refer attached spreadsheet
24
17/06/2016
28
Refer attached spreadsheet
25
24/06/2016
48
Refer attached spreadsheet
26
01/07/2016
11
Refer attached spreadsheet
27
07/08/2016
11
Refer attached spreadsheet
28
07/15/2016
16
Refer attached spreadsheet
29
07/22/2016
22
Refer attached spreadsheet
30
07/29/2016
06
Refer attached spreadsheet
31
05/08/2016
07
Refer attached spreadsheet
32
12/08/2016
09
Refer attached spreadsheet
33
19/08/2016
16
Refer attached spreadsheet
34
26/08/2016
36
Refer attached spreadsheet
35
02/09/2016
21
Refer attached spreadsheet
36
09/09/2016
06
Refer attached spreadsheet
37
16/09/2016
16
Refer attached spreadsheet
38
23/09/2016
12
Refer attached spreadsheet
39
30/09/2016
12
Refer attached spreadsheet
40
07/10/2016
19
Refer attached spreadsheet
41
14/10/2016
09
Refer attached spreadsheet
42
21/10/2016
46
Refer attached spreadsheet
43
28/10/2016
20
Refer attached spreadsheet
44
04/11/2016
27
Refer attached spreadsheet
45
11/11/2016
05
Refer attached spreadsheet
46
18/11/2016
46
Refer attached spreadsheet
47
25/11/2016
09
Refer attached spreadsheet
48
02/12/2016
35
Refer attached spreadsheet
49
09/12/2016
19
Refer attached spreadsheet
50
16/12/2016
12
Refer attached spreadsheet
51
23/12/2016
26
Refer attached spreadsheet
52
30/12/2016
54
Refer attached spreadsheet
53
06/01/2017
35
Refer attached spreadsheet
54
13/01/2017
12
Refer attached spreadsheet
55
20/01/2017
12
Refer attached spreadsheet
56
27/01/2017
27
Refer attached spreadsheet
57
03/02/2017
26
Refer attached spreadsheet
58
10/02/2017
19
Refer attached spreadsheet
57
17/02/2017
25
Refer attached spreadsheet
58
24/02/2017
39
Refer attached spreadsheet
59
03/03/2017
30
Refer attached spreadsheet
60
10/03/2017
4
Refer attached spreadsheet
61
17/03/2017
20
Refer attached spreadsheet
62
24/03/2017
24
Refer attached spreadsheet


Please find attached spreadsheet below for the details about the reports failed till 31/03/2017:

BI Failed Reports February 2017.xlsx


Resolution

1. Need to identify the failed reports based on the Notification Emails.
2. Rerun the reports that failed due to server issues.
3. Fix the reports, if required after notifying NEC.

Release Information


None